I do hope you will not end up as confused as me by the end of this post.... I have to confess I am not up on cars and engines etc.... so here goes I will do my best to explain..
Two years ago I had a new car a Hyundai Tucson City .... nice, white and just a big enough engine to get me out of trouble when I need the speed also carries enough people for my needs...
Lucky girl I was ... and most likely the last brand new car I will have so it has to last me.
So what is there to gripe about I can hear you say... well I today booked it in for a service it will be it's second one ... I have done the correct mileage etc .... So off to the Hyundai Garage I go ..... when I asked for the service I decided to have the Gold one the top price at $180 advertised behind the receptionists desk..... I thought I was being really generous to my car thinking only the best will be good enough.
To my surprise the receptionist told me it will be $345 ... a little taken back I asked why it was so much considering their top service was only $180 .... She said " because my car was only 2 yrs old and still under warranty" , now may be I am just a mere female but for the life of me I could not grasp why this made a halfpence of difference. Surely they will give it the best service with the Gold one as that was their top service.
NO !! I was wrong that price was only for cars older than mine or out of warranty or not a Hyundai ... so because my car is still under Warranty it will cost double the price.
When I asked what I will get for the extra charge ... it was not very much more than the Gold Service BUT it will make my warranty continue for another year as I will have had it serviced at the Hyundai Garage.
I hope you are still with me and I have not lost you !!!
So it seems to continue the warranty I have to pay more for my service for 3 yrs, there seemed to be no argument that worked with the girl she just stuck to her practised spiel. It also seems that if I don't have the $345 service my warranty will be null and void from this day forth
For some reason it is still bugging me ... but you have guessed it I had to relent and book it in.
So really the warranty on the car is not given to you at all when you pay mega bucks for the new car ... you have to pay for it in the long run of things... sometimes companies get you which ever way you turn.
Hopefully by tomorrow I will have calmed down a bit and will see sense.... may be!!!
16 hours ago